{"id":54524,"date":"2024-11-20T14:57:10","date_gmt":"2024-11-20T12:57:10","guid":{"rendered":"https:\/\/wizardly-einstein.82-165-125-94.plesk.page\/useful-information\/immediate-callback-boost-your-customer-responsiveness-with-kavkom\/"},"modified":"2025-10-31T13:01:59","modified_gmt":"2025-10-31T11:01:59","slug":"immediate-callback","status":"publish","type":"post","link":"https:\/\/kavkom.com\/en\/useful-information\/immediate-callback\/","title":{"rendered":"Immediate callback: boost your customer responsiveness with Kavkom"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"54524\" class=\"elementor elementor-54524 elementor-51960\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a69bf72 e-con-full e-flex e-con e-parent\" data-id=\"a69bf72\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-d689a65 e-flex e-con-boxed e-con e-child\" data-id=\"d689a65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c72050f e-flex e-con-boxed e-con e-child\" data-id=\"c72050f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1724029 elementor-widget elementor-widget-heading\" data-id=\"1724029\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Immediate callback: boost your customer responsiveness with Kavkom<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c587886 elementor-widget elementor-widget-text-editor\" data-id=\"c587886\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Immediate callback transforms customer relations. This revolutionary feature lets you respond instantly to your prospects&#8217; and customers&#8217; requests. No more long waits to contact customer service!    <\/p><p>Find out how Kavkom&#8217;s free immediate callback can increase your conversion rate and customer satisfaction.  <\/p><p>Whether you&#8217;re in the energy sector like EDF or Iberdrola, in telecoms like SFR, or in tutoring, immediate call-back is suitable for all sectors.  <\/p><p>Ready to deliver an exceptional customer experience?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7dc178e e-flex e-con-boxed e-con e-child\" data-id=\"7dc178e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80831ab elementor-widget elementor-widget-image\" data-id=\"80831ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"480\" height=\"500\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2024\/07\/IT-operations.webp\" class=\"attachment-large size-large wp-image-48089\" alt=\"Une femme portant des lunettes et un casque avec micro, travaillant dans un centre d&#039;appels.\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ea0b91 e-con-full e-flex e-con e-child\" data-id=\"8ea0b91\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ad5961 elementor-widget elementor-widget-template\" data-id=\"6ad5961\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"36775\" class=\"elementor elementor-36775 elementor-35753 elementor-35753\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-205cab40 e-con-full e-flex e-con e-parent\" data-id=\"205cab40\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-482cb910 e-con-full e-flex e-con e-child\" data-id=\"482cb910\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6950fc4e elementor-widget elementor-widget-heading\" data-id=\"6950fc4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">+ Over 8000 clients already trust us.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-285f53c elementor-widget elementor-widget-global elementor-global-39316 elementor-global-35669 elementor-global-35669 elementor-widget-image-carousel\" data-id=\"285f53c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;5&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;autoplay_speed&quot;:0,&quot;speed&quot;:3000,&quot;slides_to_show_mobile&quot;:&quot;3&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carrousel d\u2019images\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/FiTec-150x150.png\" alt=\"FiTec\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/Logo-Jennyfer-150x150.png\" alt=\"Logo Jennyfer\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/logo-ecoenvironnement-150x150.png\" alt=\"logo ecoenvironnement\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/century21-150x150.png\" alt=\"century21\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/logo-orpi-immo-150x150.png\" alt=\"logo orpi immo\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/lafoirfouille1-150x150.png\" alt=\"lafoirfouille(1)\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"7 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/Bnology-150x150.png\" alt=\"Bnology\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"8 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/Vip-CALL-CENTER-1-150x150.png\" alt=\"Vip-CALL-CENTER\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"9 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2025\/01\/Logo-Carrefour-Market1-150x150.png\" alt=\"Logo Carrefour Market(1)\" \/><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e68c60 e-flex e-con-boxed e-con e-parent\" data-id=\"2e68c60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-589e98f elementor-widget elementor-widget-heading\" data-id=\"589e98f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Understanding immediate recall: principles and benefits\n<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a970be e-flex e-con-boxed e-con e-child\" data-id=\"2a970be\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5bb323c e-flex e-con-boxed e-con e-child\" data-id=\"5bb323c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3410c02 elementor-widget elementor-widget-image\" data-id=\"3410c02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"508\" height=\"443\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/12\/Renforcez-votre-comprehension-de-la-productivite-de-votre-equipe.png\" class=\"attachment-large size-large wp-image-36131\" alt=\"Renforcez votre compr\u00e9hension de la productivit\u00e9 de votre \u00e9quipe\" srcset=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/12\/Renforcez-votre-comprehension-de-la-productivite-de-votre-equipe.png 508w, https:\/\/kavkom.com\/wp-content\/uploads\/2023\/12\/Renforcez-votre-comprehension-de-la-productivite-de-votre-equipe-300x262.png 300w, https:\/\/kavkom.com\/wp-content\/uploads\/2023\/12\/Renforcez-votre-comprehension-de-la-productivite-de-votre-equipe-150x131.png 150w\" sizes=\"(max-width: 508px) 100vw, 508px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc7e0af e-con-full e-flex e-con e-child\" data-id=\"bc7e0af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-edf94b7 elementor-widget elementor-widget-text-editor\" data-id=\"edf94b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"col-md-5\"><h3><b>  Definition and operation of immediate recall<\/b><\/h3><p>Immediate callback is a revolutionary service that allows your customers to be called back quickly by your customer service department. Here&#8217;s how it works: <\/p><ol><li aria-level=\"1\">Your customer visits your website and clicks on the &#8220;Callback request&#8221; button.<\/li><li aria-level=\"1\">He enters his phone number and selects a time slot.<\/li><li aria-level=\"1\">The Kavkom system automatically assigns the call to an available advisor.<\/li><li aria-level=\"1\">Your customer is called back within minutes, with no waiting.<br><br><\/li><\/ol><p>This technology integrates perfectly with your existing VoIP telephone system. It works from Monday to Friday, or even 24\/7, depending on your needs. Whether you&#8217;re an EDF advisor, Iberdrola customer service or a private tuition company, immediate callback adapts to your business.  <\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a2785c8 e-con-full e-flex e-con e-child\" data-id=\"a2785c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b482d16 e-flex e-con-boxed e-con e-child\" data-id=\"b482d16\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52dbbc8 elementor-widget elementor-widget-image\" data-id=\"52dbbc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"508\" height=\"400\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2024\/01\/Une-installation-simplifiee-pour-une-efficacite-maximale.webp\" class=\"attachment-large size-large wp-image-36914\" alt=\"Image illustrant une installation facile pour optimiser l&#039;efficacit\u00e9\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-151357c e-con-full e-flex e-con e-child\" data-id=\"151357c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8123209 elementor-widget elementor-widget-text-editor\" data-id=\"8123209\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"col-md-5\"><h3><b>The benefits of immediate recall for your company<\/b><\/h3><p>Immediate recall offers many advantages:<\/p><ul><li aria-level=\"1\">Reduce waiting time: your customers no longer wait in line.<\/li><li aria-level=\"1\">Improved customer experience: show that you respect their time.<\/li><li aria-level=\"1\">Increased conversion rates: up to 30% more conversions.<\/li><li aria-level=\"1\">Optimization of resources: your advisors manage their time more effectively.<\/li><\/ul><p>For example, since adopting immediate callback, SFR has seen a 25% increase in customer satisfaction and a 40% drop in abandoned calls.<\/p><h3><b>Comparison with traditional customer contact methods<\/b><\/h3><p>Here is a table comparing the different methods of customer contact:<\/p><table><tbody><tr><td><p><b>Method<\/b><\/p><\/td><td><p><b>Efficiency<\/b><\/p><\/td><td><p><b>Cost<\/b><\/p><\/td><td><p><b>Customer satisfaction<\/b><\/p><\/td><\/tr><tr><td><p>Immediate recall<\/p><\/td><td><p>High<\/p><\/td><td><p>Medium<\/p><\/td><td><p>Very high<\/p><\/td><\/tr><tr><td><p>Toll-free number<\/p><\/td><td><p>Average<\/p><\/td><td><p>High<\/p><\/td><td><p>Average<\/p><\/td><\/tr><tr><td><p>Contact form<\/p><\/td><td><p>Low<\/p><\/td><td><p>Low<\/p><\/td><td><p>Low<\/p><\/td><\/tr><tr><td><p>Online chat<\/p><\/td><td><p>High<\/p><\/td><td><p>Medium<\/p><\/td><td><p>High<\/p><\/td><\/tr><\/tbody><\/table><p>Immediate call-back stands out for its efficiency and the customer satisfaction it generates, while keeping costs under control.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65256cb e-flex e-con-boxed e-con e-parent\" data-id=\"65256cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4e6427 elementor-widget elementor-widget-heading\" data-id=\"f4e6427\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Set up immediate callback with Kavkom<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f0d02e e-flex e-con-boxed e-con e-child\" data-id=\"2f0d02e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-77bed5b e-flex e-con-boxed e-con e-child\" data-id=\"77bed5b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1d2d97 elementor-widget elementor-widget-image\" data-id=\"c1d2d97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"448\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2024\/01\/Solutions-avancees-dappel-pour-les-entreprises-du-secteur-de-la-sante.webp\" class=\"attachment-large size-large wp-image-37853\" alt=\"Logo repr\u00e9sentant des solutions avanc\u00e9es d&#039;appel pour les entreprises du secteur de la sant\u00e9\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e598ac1 e-con-full e-flex e-con e-child\" data-id=\"e598ac1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-638af8c elementor-widget elementor-widget-text-editor\" data-id=\"638af8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"col-md-5\"><h3><b>  Kavkom&#8217;s instant callback features<\/b><\/h3><p>Kavkom offers a free and immediate callback service with advanced options <a href=\"https:\/\/kavkom.com\/en\/business-phone-systems\/\" data-wpil-monitor-id=\"951\">to optimize your business telephony<\/a>:<\/p><ul><li aria-level=\"1\">Customize schedules: adapt reminder slots to your business hours.<\/li><li aria-level=\"1\">Multi-channel integration: offer reminders on your website, mobile application and social networks.<\/li><li aria-level=\"1\">Intelligent routing: direct calls to the right people with advanced routing features.<\/li><li aria-level=\"1\">Queuing: manage call peaks efficiently.<\/li><li aria-level=\"1\"><a href=\"https:\/\/kavkom.com\/en\/lp-en\/interactive-voice-server\/\" data-wpil-monitor-id=\"21\">Interactive Voice Response (IVR): direct your customers to the right service<\/a>.<\/li><\/ul><p>These features integrate seamlessly with the other tools on the Kavkom platform:<\/p><ol><li aria-level=\"1\">Hybrid <a href=\"https:\/\/kavkom.com\/en\/articles\/telephony\/why-should-your-crm-be-linked-to-your-call-center-software\/\">CRM<\/a>: access customer history before each callback.<\/li><li aria-level=\"1\"><a href=\"https:\/\/kavkom.com\/en\/feature\/supervision-en\/advanced-call-statistics\/\" data-wpil-monitor-id=\"489\">Advanced call statistics<\/a>: track the performance of your callback service.<\/li><li aria-level=\"1\">Call recording: improve training for your advisors.<\/li><\/ol><p>Whether you&#8217;re in e-commerce, customer service or corporate telephony, Kavkom adapts to your specific needs.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9eea648 e-con-full e-flex e-con e-child\" data-id=\"9eea648\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-fb893bc e-flex e-con-boxed e-con e-child\" data-id=\"fb893bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-206c580 elementor-widget elementor-widget-image\" data-id=\"206c580\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"421\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2024\/01\/Optimisez-votre-telephonie-dentreprise-cloud.webp\" class=\"attachment-large size-large wp-image-37523\" alt=\"Optimisez votre t\u00e9l\u00e9phonie d\u2019entreprise cloud\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fc0a3ca e-con-full e-flex e-con e-child\" data-id=\"fc0a3ca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d484de9 elementor-widget elementor-widget-text-editor\" data-id=\"d484de9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"col-md-5\"><h3><b>Integrate immediate callback into your website and applications<\/b><\/h3><p>Here&#8217;s how to easily integrate the Kavkom immediate reminder widget:<\/p><ol><li aria-level=\"1\">Log in to your Kavkom account.<\/li><li aria-level=\"1\">Configure your call routing options.<\/li><li aria-level=\"1\">Customize the widget&#8217;s appearance to suit your corporate identity.<\/li><li aria-level=\"1\">Use <a href=\"https:\/\/kavkom.com\/en\/feature\/productivity\/click-to-call\/\" data-wpil-monitor-id=\"153\">Click to Call<\/a> to add a callback button to your site.<\/li><li aria-level=\"1\">Integrate the widget into your website, mobile application or softphone.<\/li><\/ol><p>Kavkom also offers APIs for further integration with your existing tools.<\/p><h3><b>Customization and advanced settings<\/b><\/h3><p>Tailor immediate recall to your specific needs:<\/p><ul><li aria-level=\"1\">Define routing rules: for example, use call cascading to optimize management of peak activity.<\/li><li aria-level=\"1\"><a href=\"https:\/\/kavkom.com\/en\/feature\/call-routing\/ivr-interactive-voice-response\/\" data-wpil-monitor-id=\"47\">Configure your Interactive Voice Server<\/a>: direct your customers to the right service right from the start of the call.<\/li><li aria-level=\"1\">Integrate with your CRM: synchronize customer data for personalized service.<\/li><\/ul><p>Usage scenarios :<\/p><ul><li aria-level=\"1\">E-commerce: offer immediate call-back for questions about orders.<\/li><li aria-level=\"1\">Customer service: offer your customers fast, efficient support.<\/li><li aria-level=\"1\">Teleworking: ensure continuity of service, wherever your employees are.<\/li><\/ul><p>With over 8,000 satisfied customers, Kavkom can help you set up an immediate call-back solution tailored to your business.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-41b95bc e-flex e-con-boxed e-con e-parent\" data-id=\"41b95bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d1f228d elementor-widget elementor-widget-heading\" data-id=\"d1f228d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Optimizing the use of immediate recall\n<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-556ea3d e-flex e-con-boxed e-con e-child\" data-id=\"556ea3d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c9cbdcb e-flex e-con-boxed e-con e-child\" data-id=\"c9cbdcb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ba681b elementor-widget elementor-widget-image\" data-id=\"5ba681b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"508\" height=\"390\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2024\/01\/Forgez-des-Relations-Clienteles-Exceptionnelles.webp\" class=\"attachment-large size-large wp-image-37715\" alt=\"Un agent de service client\u00e8le souriant aidant un client avec une tablette.\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f190ea8 e-con-full e-flex e-con e-child\" data-id=\"f190ea8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77e1764 elementor-widget elementor-widget-text-editor\" data-id=\"77e1764\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"col-md-5\"><h3><b>Training your teams to use immediate callback<\/b><\/h3><p>To make the most of Kavkom&#8217;s immediate recall, train your teams efficiently:<\/p><ol><li aria-level=\"1\">Reactivity: Teach your advisors the importance of calling back quickly. A customer called back within 5 minutes is 21 times more likely to close a sale. <\/li><li aria-level=\"1\">Quality of exchange: Train your agents to:<br>&#8211; Use Kavkom&#8217;s hybrid CRM to personalize every call<br>&#8211; <a href=\"https:\/\/kavkom.com\/en\/feature\/call-prediction\/telephone-script\/\" data-wpil-monitor-id=\"1078\">Master telephone scripting<\/a> for smooth communication<br>&#8211; <a href=\"https:\/\/kavkom.com\/en\/feature\/productivity\/conference-call\/\" data-wpil-monitor-id=\"180\">Use conference call and accompanied call transfer functionalities<\/a> <\/li><li aria-level=\"1\">Customer follow-up : Teach your teams how to:<br>&#8211; Use the <a href=\"https:\/\/kavkom.com\/en\/feature\/supervision-en\/detailed-call-log\/\" data-wpil-monitor-id=\"483\">detailed call log<\/a> for accurate follow-up<br>&#8211; Exploit the <a href=\"https:\/\/kavkom.com\/en\/feature\/crm-en\/custom-database-fields\/\"> customizable fields for your database <\/a> and the <a href=\"https:\/\/kavkom.com\/en\/feature\/crm-en\/customizable-qualification-tags\/\">customizable qualification tags of the CRM<\/a><br>&#8211; Schedule reminders <a href=\"https:\/\/kavkom.com\/en\/feature\/crm-en\/shared-calendar\/\" data-wpil-monitor-id=\"1587\">via the CRM shared calendar<\/a><\/li><\/ol><p>Tip: Use <a href=\"https:\/\/kavkom.com\/en\/feature\/supervision-en\/whispering-call\/\" data-wpil-monitor-id=\"431\">discreet listening and call whispering<\/a> to coach your agents in real time.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8635de8 e-con-full e-flex e-con e-child\" data-id=\"8635de8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-fc01b2d e-flex e-con-boxed e-con e-child\" data-id=\"fc01b2d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3028ed4 elementor-widget elementor-widget-image\" data-id=\"3028ed4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"312\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2024\/02\/Analyse-Approfondie-des-Performances-de-Vos-Agents-pour-une-Optimisation-des-Resultats.webp\" class=\"attachment-large size-large wp-image-44583\" alt=\"Sch\u00e9ma repr\u00e9sentant l&#039;analyse des performances des agents et l&#039;optimisation des r\u00e9sultats dans une entreprise.\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aa50d0c e-con-full e-flex e-con e-child\" data-id=\"aa50d0c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40b2a03 elementor-widget elementor-widget-text-editor\" data-id=\"40b2a03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"col-md-5\"><h3><b>Performance analysis and continuous improvement<\/b><\/h3><p>To optimize your immediate callback service, follow these key metrics:<\/p><ul><li aria-level=\"1\">Response rate: percentage of successful callbacks<\/li><li aria-level=\"1\">Average callback time: time between request and actual callback<\/li><li aria-level=\"1\">Conversion rate: percentage of callbacks leading to a sale or resolution<\/li><\/ul><p>Use <a href=\"https:\/\/kavkom.com\/en\/feature\/supervision-en\/real-time-dashboard\/\">Kavkom&#8217;s dashboard<\/a> and advanced call statistics to :<\/p><ol><li aria-level=\"1\">Identify activity peaks and adjust your workforce<\/li><li aria-level=\"1\"><a href=\"https:\/\/kavkom.com\/en\/feature\/call-prediction\/agent-performance-report\/\" data-wpil-monitor-id=\"1037\">Identify top performers<\/a> and share best practices<\/li><li aria-level=\"1\">Identify areas for improvement in your recall process<\/li><\/ol><p>List: Checklist for maintaining the effectiveness of your immediate recall system<\/p><p>\u25a1 Check call statistics daily<br>\u25a1 Listen to call recordings regularly to assess quality<br>\u25a1 Update your phone scripts based on customer feedback<br>\u25a1 Regularly test your callback system from different devices<br>\u25a1 Continuously train your teams on new Kavkom features<br>\u25a1 Analyze customer feedback to identify areas for improvement<br>\u25a1 Optimize your routing rules based on observed performance.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b076b71 e-flex e-con-boxed e-con e-parent\" data-id=\"b076b71\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed78e84 elementor-widget elementor-widget-heading\" data-id=\"ed78e84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Immediate recall at the heart of your omnichannel strategy<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-97b1ae9 e-flex e-con-boxed e-con e-child\" data-id=\"97b1ae9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c5e8591 e-flex e-con-boxed e-con e-child\" data-id=\"c5e8591\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73477e0 elementor-widget elementor-widget-image\" data-id=\"73477e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"508\" height=\"520\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2024\/01\/Une-amelioration-continue-de-lexperience-client.webp\" class=\"attachment-large size-large wp-image-36917\" alt=\"Image illustrant l&#039;am\u00e9lioration constante de l&#039;exp\u00e9rience client\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3d565e7 e-con-full e-flex e-con e-child\" data-id=\"3d565e7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c5ec57 elementor-widget elementor-widget-text-editor\" data-id=\"3c5ec57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"col-md-5\"><h3><b>Integrating immediate callback into a seamless customer journey<\/b><\/h3><p>The Kavkom immediate callback fits perfectly into your omnichannel communication strategy. Here&#8217;s how to integrate it at different stages of the customer journey: <\/p><ol><li><b>  Prospecting :<\/b><\/li><\/ol><ul><li>Add a &#8220;Call me back&#8221; button to your landing pages<\/li><li>Use Click to Call to facilitate contact from your online ads<\/li><\/ul><ol start=\"2\"><li><b>  Sales :<\/b><\/li><\/ol><ul><li>Offer immediate reminders <a href=\"https:\/\/kavkom.com\/en\/industry\/professional-switchboard-for-shop-and-e-commerce\/\" data-wpil-monitor-id=\"963\">on your e-commerce site&#8217;s product pages<\/a><\/li><li>Include a reminder option in your abandoned cart follow-up emails<\/li><\/ul><ol start=\"3\"><li><b>  Support:<\/b><\/li><\/ol><ul><li>Offer immediate callback as an alternative to the toll-free number on your &#8220;Contact&#8221; page<\/li><li>Integrate the reminder widget into your FAQ for rapid assistance<\/li><\/ul><p>Example: A customer visits your website to sign up for a contract with Iberdrola. He hesitates and leaves the page. With Kavkom&#8217;s immediate callback, you can :  <\/p><ol><li><a href=\"https:\/\/kavkom.com\/en\/feature\/crm-en\/sending-e-mails\/\" data-wpil-monitor-id=\"1611\">Send him an email with a link &#8220;Be called back by an energy advisor&#8221;.<\/a><\/li><li>If he clicks, he is <a href=\"https:\/\/kavkom.com\/en\/feature\/automatic-caller\/contact-an-agent\/\" data-wpil-monitor-id=\"1551\">put in touch with a specialized agent<\/a> within 5 minutes.<\/li><li>Thanks to Kavkom CRM, the agent has access to the customer&#8217;s browsing history and can personalize his approach.<\/li><\/ol><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7cd008e e-con-full e-flex e-con e-child\" data-id=\"7cd008e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-297ab32 e-flex e-con-boxed e-con e-child\" data-id=\"297ab32\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23c9840 elementor-widget elementor-widget-image\" data-id=\"23c9840\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"452\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2024\/01\/Solutions-de-Centre-dAppels-pour-le-Secteur-Financier.webp\" class=\"attachment-large size-large wp-image-37718\" alt=\"Une \u00e9quipe de professionnels travaillant dans un centre d&#039;appels moderne d\u00e9di\u00e9 au secteur financier.\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a2565ee e-con-full e-flex e-con e-child\" data-id=\"a2565ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b885dd4 elementor-widget elementor-widget-text-editor\" data-id=\"b885dd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"col-md-5\"><h3><b>Synergy between immediate callback and other communication channels<\/b><\/h3><p>Effectively combine immediate callback with other tools for a consistent, personalized customer experience:<\/p><ol><li>Email + Call back :<\/li><\/ol><ul><li>Send email campaigns with a &#8220;Call me back&#8221; button<\/li><li>Use the Kavkom automatic caller to automatically track unopened emails<\/li><\/ul><ol start=\"2\"><li>SMS + Immediate callback :<\/li><\/ol><ul><li><a href=\"https:\/\/kavkom.com\/en\/feature\/crm-en\/sending-sms\/\" data-wpil-monitor-id=\"1617\">Send SMS appointment confirmations<\/a> with the option of requesting a reminder to modify the appointment.<\/li><li>Use Kavkom CRM&#8217;s SMS function for personalized reminders<\/li><\/ul><ol start=\"3\"><li>Online chat + Immediate callback :<\/li><\/ol><ul><li>Offer an immediate callback if the chat queue is too long<\/li><li>Easily transfer a chat conversation to a call with the Kavkom softphone<\/li><\/ul><ol start=\"4\"><li>Social networks + Immediate callback :<\/li><\/ol><ul><li>Integrate a &#8220;Call me back&#8221; button on your Facebook and LinkedIn pages<\/li><li>Use Kavkom&#8217;s intelligent routing to direct these requests to specialized social media agents<\/li><\/ul><p>By combining these channels, you give your customers the flexibility to contact you as they wish, while maintaining a consistent, personalized experience.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb17900 e-flex e-con-boxed e-con e-parent\" data-id=\"bb17900\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8cd7ca1 elementor-widget elementor-widget-template\" data-id=\"8cd7ca1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"45715\" class=\"elementor elementor-45715 elementor-45702 elementor-45702\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-249603d e-flex e-con-boxed e-con e-parent\" data-id=\"249603d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84875cf elementor-widget elementor-widget-heading\" data-id=\"84875cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ready to power your enterprise telephony system?<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-89d9ce5 e-con-full e-flex e-con e-child\" data-id=\"89d9ce5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9eb8bb0 elementor-widget elementor-widget-button\" data-id=\"9eb8bb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/kavkom.com\/en\/free-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Schedule a demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbb1a6e elementor-widget elementor-widget-button\" data-id=\"fbb1a6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/app.kavkom.com\/registration\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get started for free<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Immediate callback transforms customer relations. This revolutionary feature lets you respond instantly to your prospects&#8217; and customers&#8217; requests. No more long waits to contact customer service! Find out how Kavkom&#8217;s free immediate callback can increase your conversion rate and customer satisfaction. Whether you&#8217;re in the energy sector like EDF or Iberdrola, in telecoms like SFR, [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":47988,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[35],"tags":[],"class_list":["post-54524","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-useful-information"],"acf":[],"_links":{"self":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts\/54524","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/comments?post=54524"}],"version-history":[{"count":2,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts\/54524\/revisions"}],"predecessor-version":[{"id":58650,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts\/54524\/revisions\/58650"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/media\/47988"}],"wp:attachment":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/media?parent=54524"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/categories?post=54524"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/tags?post=54524"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}