{"id":40989,"date":"2023-07-21T08:21:52","date_gmt":"2023-07-21T05:21:52","guid":{"rendered":"https:\/\/wizardly-einstein.82-165-125-94.plesk.page\/useful-information\/mobile-numbers\/"},"modified":"2026-02-18T20:38:14","modified_gmt":"2026-02-18T18:38:14","slug":"mobile-numbers","status":"publish","type":"post","link":"https:\/\/kavkom.com\/en\/feature\/telephone-numbers\/mobile-numbers\/","title":{"rendered":"Mobile numbers"},"content":{"rendered":"<h2>A virtual cell phone number with mobile access<\/h2>\n<p><span style=\"font-weight: 400;\">Your teams can make and receive calls from their smartphone, computer or compatible IP phone.<\/span><\/p>\n<h2>Get closer to your customers<\/h2>\n<p><span style=\"font-weight: 400;\">Assign an individual virtual France number to each salesperson or agent.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Each employee has his or her own business number, separate from his or her personal number.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Case study :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Telecommuting prospecting team<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In-house call center<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Growing startups<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We keep ARCEP compliance but simplify it:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Virtual mobile numbers (07) must be used via a real mobile access, in accordance with the national numbering plan.<\/span><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2024\/01\/Solutions-avancees-dappel-pour-les-entreprises-du-secteur-de-la-sante.webp\" sizes=\"(max-width: 540px) 100vw, 540px\" srcset=\"https:\/\/kavkom.com\/wp-content\/uploads\/2024\/01\/Solutions-avancees-dappel-pour-les-entreprises-du-secteur-de-la-sante.webp 540w, https:\/\/kavkom.com\/wp-content\/uploads\/2024\/01\/Solutions-avancees-dappel-pour-les-entreprises-du-secteur-de-la-sante-300x249.webp 300w, https:\/\/kavkom.com\/wp-content\/uploads\/2024\/01\/Solutions-avancees-dappel-pour-les-entreprises-du-secteur-de-la-sante-150x124.webp 150w\" alt=\"Logo representing advanced call solutions for healthcare companies\" width=\"540\" height=\"448\"><br \/>\n<img decoding=\"async\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2024\/01\/Mise-en-Place-Rapide-et-Flexible.webp\" sizes=\"(max-width: 520px) 100vw, 520px\" srcset=\"https:\/\/kavkom.com\/wp-content\/uploads\/2024\/01\/Mise-en-Place-Rapide-et-Flexible.webp 520w, https:\/\/kavkom.com\/wp-content\/uploads\/2024\/01\/Mise-en-Place-Rapide-et-Flexible-295x300.webp 295w, https:\/\/kavkom.com\/wp-content\/uploads\/2024\/01\/Mise-en-Place-Rapide-et-Flexible-148x150.webp 148w\" alt=\"A team of professionals working efficiently and organized in a modern office.\" width=\"520\" height=\"528\"><\/p>\n<h2>Combine VoIP Kavkom and business mobility<\/h2>\n<ul>\n<li><span style=\"font-weight: 400;\">Kavkom is a VoIP cloud telephony solution.  <\/span><\/li>\n<li><span style=\"font-weight: 400;\">It is not a mobile operator, and no SIM package is provided.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Everything works via the Internet, with your existing equipment.<\/span><\/li>\n<\/ul>\n<h2>Proper use of a virtual mobile number<\/h2>\n<p><span style=\"font-weight: 400;\">A virtual mobile number in France (type 07) complies with the precise rules of the national numbering plan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In concrete terms?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A mobile number must correspond to <\/span><b>actual mobile use<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This means it must be used via a compatible mobile access.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">For example, from a smartphone connected to the mobile network.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It cannot be used exclusively from a landline, a fixed IP phone or a computer connected only to fixed Internet.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Why this rule?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Because the number displayed during a call must reflect the actual nature of the usage.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Presenting a mobile number from a purely fixed installation is not allowed.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With Kavkom, this compliance is respected from the moment of activation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Each virtual mobile number is individually assigned to an employee.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">It remains recallable throughout its period of use.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Important to remember:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A virtual mobile number is not a mobile package.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It does not work with the SIM card supplied by Kavkom.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Kavkom is a VoIP cloud telephony solution, not a mobile operator.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If your need is for a fixed line or internal call center from fixed phones, a virtual geographic number (01, 02, 03&#8230;) will be more appropriate.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The type of number is chosen according to actual use.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Not the other way around.<\/span><\/p>\n<h3>FAQs<\/h3>\n<details id=\"e-n-accordion-item-9880\" open=\"\">\n<h3>Which package to choose to get a mobile number?<\/h3>\n<p><strong>Mobile virtual numbers<\/strong> are available with our corporate telephony packages, provided they are used via mobile access (cellular network or compliant data SIM).<\/p>\n<\/details>\n<details id=\"e-n-accordion-item-9881\">\n<h3>How many numbers can I have?<\/h3>\n<p>A reasonable number of <strong>mobile virtual numbers<\/strong> can be allocated per customer, depending on business needs and in compliance with ARCEP regulations.<\/p>\n<\/details>\n<details id=\"e-n-accordion-item-9882\">\n<h3>Can I get a free French number online?<\/h3>\n<p>Kavkom does not offer a <strong>free online French number<\/strong>. Our services are professional, secure and compliant with French regulations. <\/p>\n<p><strong>\ud83d\udee1\ufe0f Regulatory compliance:<\/strong> Mobile numbers assigned by Kavkom are exclusively intended for mobile use, via mobile access, as required by ARCEP (French regulatory authority). Use in fixed mode or 100% via the Internet without a link to a mobile network is prohibited.<br \/>\nThis includes outgoing VoIP calls presented with a mobile number, automatic dialing systems, etc. <\/p>\n<\/details>\n<details id=\"e-n-accordion-item-6120\" open=\"\">\n<h3>Can I use a virtual mobile number on a computer?<\/h3>\n<p>In accordance with the national numbering plan, a virtual mobile number (type 07) must be associated with a mobile access. It cannot be used exclusively on a computer or a fixed IP phone. <\/p>\n<\/details>\n<details id=\"e-n-accordion-item-6121\">\n<h3>What&#8217;s the difference between a virtual mobile number and a virtual geographic number?<\/h3>\n<p>A <strong>virtual mobile number<\/strong> (starting with 06 or 07) is intended for mobile use, with mobile access (cellular network). A <strong>virtual geographic number<\/strong> (starting with 01, 02, 03, 04 or 05) is linked to a specific geographic area and can be used via fixed devices or on a PC via VoIP. <\/p>\n<\/details>\n<details id=\"e-n-accordion-item-6122\">\n<h3>Can a virtual mobile number send and receive SMS messages?<\/h3>\n<p>Yes, some of our virtual mobile numbers allow SMS management, depending on the package chosen and the restrictions imposed by the operator.<\/p>\n<p>This functionality also depends on the regulatory context and the geographical area of use.<\/p>\n<\/details>\n","protected":false},"excerpt":{"rendered":"<p>Get a virtual mobile number and be closer to your contacts, customers and prospects, while enjoying all the features of professional VoIP telephony.<\/p>\n","protected":false},"author":14,"featured_media":15637,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[128],"tags":[],"class_list":["post-40989","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-telephone-numbers"],"acf":[],"_links":{"self":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts\/40989","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/comments?post=40989"}],"version-history":[{"count":23,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts\/40989\/revisions"}],"predecessor-version":[{"id":65170,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts\/40989\/revisions\/65170"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/media\/15637"}],"wp:attachment":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/media?parent=40989"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/categories?post=40989"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/tags?post=40989"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}