{"id":40910,"date":"2023-07-21T12:02:09","date_gmt":"2023-07-21T09:02:09","guid":{"rendered":"https:\/\/wizardly-einstein.82-165-125-94.plesk.page\/useful-information\/advanced-call-statistics\/"},"modified":"2025-10-27T22:25:27","modified_gmt":"2025-10-27T20:25:27","slug":"advanced-call-statistics","status":"publish","type":"post","link":"https:\/\/kavkom.com\/en\/feature\/supervision-en\/advanced-call-statistics\/","title":{"rendered":"Advanced Call Statistics"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"40910\" class=\"elementor elementor-40910 elementor-31804\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04b8657 e-con-full e-flex e-con e-parent\" data-id=\"04b8657\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef890c6 elementor-align-center elementor-widget elementor-widget-breadcrumbs\" data-id=\"ef890c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><\/p><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b6977ab e-flex e-con-boxed e-con e-child\" data-id=\"b6977ab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fa568f4 e-flex e-con-boxed e-con e-child\" data-id=\"fa568f4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84c7199 elementor-widget elementor-widget-heading\" data-id=\"84c7199\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Advanced call statistics<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51417a5 elementor-widget elementor-widget-text-editor\" data-id=\"51417a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Access crucial data on your teams&#8217; activity and performance for your call center reporting. Analyze your calls with advanced statistics to perfect your strategy and optimize your agents&#8217; performance. Turn analysis into action for outstanding results. Use simple, effective tools to visualize the progress of your calls over a defined period, whether by day, week or month. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0aa679b elementor-align-left elementor-mobile-align-center btn-essai elementor-widget elementor-widget-button\" data-id=\"0aa679b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/kavkom.com\/en\/free-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Schedule a demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-70a6865 e-flex e-con-boxed e-con e-child\" data-id=\"70a6865\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-843277f elementor-widget elementor-widget-image\" data-id=\"843277f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"508\" height=\"401\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/12\/Connectivite-Sans-Limites-Gerez-Vos-Appels-Ou-Que-Vous-Soyez.webp\" class=\"attachment-large size-large wp-image-36244\" alt=\"Personne g\u00e9rant ses appels depuis un appareil mobile\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f934e81 e-con-full e-flex e-con e-child\" data-id=\"f934e81\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7fa93c0 elementor-widget elementor-widget-template\" data-id=\"7fa93c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"36775\" class=\"elementor elementor-36775 elementor-35753 elementor-35753\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-205cab40 e-con-full e-flex e-con e-parent\" data-id=\"205cab40\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-482cb910 e-con-full e-flex e-con e-child\" data-id=\"482cb910\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6950fc4e elementor-widget elementor-widget-heading\" data-id=\"6950fc4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">+ Over 8000 clients already trust us.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-285f53c elementor-widget elementor-widget-global elementor-global-39316 elementor-global-35669 elementor-global-35669 elementor-widget-image-carousel\" data-id=\"285f53c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;5&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;autoplay_speed&quot;:0,&quot;speed&quot;:3000,&quot;slides_to_show_mobile&quot;:&quot;3&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carrousel d\u2019images\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/FiTec-150x150.png\" alt=\"FiTec\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/Logo-Jennyfer-150x150.png\" alt=\"Logo Jennyfer\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/logo-ecoenvironnement-150x150.png\" alt=\"logo ecoenvironnement\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/century21-150x150.png\" alt=\"century21\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/logo-orpi-immo-150x150.png\" alt=\"logo orpi immo\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/lafoirfouille1-150x150.png\" alt=\"lafoirfouille(1)\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"7 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/Bnology-150x150.png\" alt=\"Bnology\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"8 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/Vip-CALL-CENTER-1-150x150.png\" alt=\"Vip-CALL-CENTER\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"9 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2025\/01\/Logo-Carrefour-Market1-150x150.png\" alt=\"Logo Carrefour Market(1)\" \/><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-86d4d3c e-flex e-con-boxed e-con e-parent\" data-id=\"86d4d3c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85db975 elementor-widget elementor-widget-heading\" data-id=\"85db975\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Track your company's telephone activity<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9b51873 e-flex e-con-boxed e-con e-child\" data-id=\"9b51873\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79fbb2c elementor-widget elementor-widget-text-editor\" data-id=\"79fbb2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Call statistics automatically recorded on the Kavkom interface are an invaluable asset for analyzing your business telephony. Data helps you identify trends and adjust your strategy for greater efficiency. <a href=\"https:\/\/kavkom.com\/en\/feature\/call-prediction\/agent-performance-report\/\" data-wpil-monitor-id=\"1052\">Analyze your strategy and agent performance<\/a> to identify opportunities for improvement. With reporting tools <a href=\"https:\/\/kavkom.com\/en\/feature\/supervision-en\/real-time-dashboard\/\">like Kavkom&#8217;s dashboard<\/a>, you can view your call center&#8217;s inbound, outbound and missed calls in real time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d42eb06 e-flex e-con-boxed e-con e-child\" data-id=\"d42eb06\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-91f2847 e-flex e-con-boxed e-con e-child\" data-id=\"91f2847\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e5f7554 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"e5f7554\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Warstwa_1\" data-name=\"Warstwa 1\" viewBox=\"0 0 24 24\"><defs><style>.cls-1{fill:#238cf5;}.cls-2{fill:#85bff9;}<\/style><\/defs><title>icons_megamenu<\/title><path class=\"cls-1\" d=\"M10.91,17.33a1,1,0,0,0-1,.75c-0.13.29-.59,0.75-0.9,0.52s-1.35-1.16-1.93-1.69S5.56,15.24,5.38,15s0.24-.77.52-0.9a1,1,0,0,0,.75-1,8.43,8.43,0,0,0-1.14-2.52A1,1,0,0,0,4,10.64l-1,1a2.07,2.07,0,0,0-.71,2.07,18.51,18.51,0,0,0,3.28,4.71,18.51,18.51,0,0,0,4.71,3.28A2.07,2.07,0,0,0,12.3,21l1-1a1,1,0,0,0,.09-1.52A8.43,8.43,0,0,0,10.91,17.33Z\"><\/path><path class=\"cls-2\" d=\"M19.7,7.56a4.54,4.54,0,1,0-9,.92h0c0.33,1.71,2.85,6.85,4.44,6.85s4.12-5.14,4.44-6.85h0A4.56,4.56,0,0,0,19.7,7.56Z\"><\/path><circle class=\"cls-1\" cx=\"15.16\" cy=\"7.56\" r=\"2.63\"><\/circle><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e5792d elementor-widget elementor-widget-heading\" data-id=\"1e5792d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">View your key call KPIs<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b408e29 elementor-widget elementor-widget-text-editor\" data-id=\"b408e29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Access detailed, reliable call statistics by phone line, phone number, country and monitor activity in real time. Analyze the performance of a team or the individual KPIs of your sales reps, using filters according to your needs. KPIs include total number of calls, average call duration, and conversion rate. Visualize your data on graphs for better interpretation. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8e2c4a4 e-flex e-con-boxed e-con e-child\" data-id=\"8e2c4a4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f9cf2e elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"4f9cf2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Warstwa_1\" data-name=\"Warstwa 1\" viewBox=\"0 0 24 24\"><defs><style>.cls-1{fill:#85bff9;}.cls-2{fill:#238cf5;}<\/style><\/defs><title>icons_megamenu<\/title><path class=\"cls-1\" d=\"M16.27,11.72l-1.65-.88a4.28,4.28,0,0,1-5.25,0l-1.65.88a1.63,1.63,0,0,0-1,1.75v3.59a2,2,0,0,0,2,2h6.57a2,2,0,0,0,2-2V13.47A1.63,1.63,0,0,0,16.27,11.72Z\"><\/path><circle class=\"cls-2\" cx=\"12\" cy=\"7.38\" r=\"3.26\"><\/circle><path class=\"cls-1\" d=\"M5.89,17.06V14.17a3.38,3.38,0,0,1-1.78-.68l-1.28.68A1.27,1.27,0,0,0,2,15.53v2.79A1.56,1.56,0,0,0,3.6,19.88h5A2.82,2.82,0,0,1,5.89,17.06Z\"><\/path><path class=\"cls-2\" d=\"M7.32,11l1.31-.7a2.54,2.54,0,1,0-2.74,3A2.42,2.42,0,0,1,7.32,11Z\"><\/path><path class=\"cls-1\" d=\"M21.17,14.17l-1.28-.68a3.38,3.38,0,0,1-1.78.68v2.89a2.82,2.82,0,0,1-2.73,2.82h5A1.56,1.56,0,0,0,22,18.33V15.53A1.27,1.27,0,0,0,21.17,14.17Z\"><\/path><path class=\"cls-2\" d=\"M17.85,8.26a2.54,2.54,0,0,0-2.49,2L16.67,11h0a2.42,2.42,0,0,1,1.43,2.31A2.53,2.53,0,0,0,17.85,8.26Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dee8f43 elementor-widget elementor-widget-heading\" data-id=\"dee8f43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">React in real time<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58d46d9 elementor-widget elementor-widget-text-editor\" data-id=\"58d46d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Monitor your performance in real time with our live statistics. Instantly track the number of incoming, outgoing and internal calls in progress. Control the number of registered and online users for smooth team management. Never miss an opportunity, and act quickly with an instant overview of the number of calls on hold. Use allocation criteria to effectively manage abandoned calls and reduce waiting times.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-760e71e e-flex e-con-boxed e-con e-child\" data-id=\"760e71e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82040d5 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"82040d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Warstwa_1\" data-name=\"Warstwa 1\" viewBox=\"0 0 24 24\"><defs><style>.cls-1{fill:#238cf5;}.cls-2{fill:#85bff9;}<\/style><\/defs><title>icons_megamenu<\/title><path class=\"cls-1\" d=\"M20.27,9a1.64,1.64,0,0,0-.35,0A8.26,8.26,0,0,0,4.08,9a1.64,1.64,0,0,0-.35,0c-0.91,0-1.65,1.13-1.65,2.16v0.52A2.25,2.25,0,0,0,4.29,13.8H4.35c0.91,0,1-.74,1-1.65V11.4h0a6.61,6.61,0,0,1,13.23,0h0v0.75c0,0.91.12,1.65,1,1.65h0.06a2.25,2.25,0,0,0,2.21-2.13V11.16C21.92,10.13,21.17,9,20.27,9Z\"><\/path><path class=\"cls-2\" d=\"M19.61,14.62a2,2,0,0,1-.83-0.19,7.46,7.46,0,0,1-5.24,4.23,1.65,1.65,0,1,0,.07.84A8.28,8.28,0,0,0,19.61,14.62Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b378d3 elementor-widget elementor-widget-heading\" data-id=\"6b378d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Improve your resource management<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2aa2f18 elementor-widget elementor-widget-text-editor\" data-id=\"2aa2f18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Easily monitor your activity and hourly or daily workload with clear graphs to quickly detect peaks in activity. Analyze and forecast your resource requirements to guarantee the quality of your service. Get a precise view for proactive and efficient management of your business. Evaluate the impact of your actions on margins and customer satisfaction using detailed analysis tools.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2469b3c e-flex e-con-boxed e-con e-parent\" data-id=\"2469b3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8c72899 e-flex e-con-boxed e-con e-child\" data-id=\"8c72899\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a684301 e-con-full e-flex e-con e-child\" data-id=\"a684301\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e4965f9 elementor-position-right elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"e4965f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/09\/Formideo-1.webp\" class=\"attachment-full size-full wp-image-34838\" alt=\"Formideo\" \/><\/figure><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">\u201cKavkom has been the perfect answer to our business telephony needs. Their simple and reliable system, performance statistics, switchboard customization and ability to quickly call our key users have greatly enhanced our efficiency and customer satisfaction.\u201d\n<br><br><b>Ben Cauchois<\/b>\n<br>VP Sales &amp; Operations @ SEIZA<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4af0841 elementor-widget elementor-widget-heading\" data-id=\"4af0841\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Outstanding communication quality<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d386cef elementor-widget elementor-widget-text-editor\" data-id=\"d386cef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: left;\">To reach its objectives and achieve exceptional performance, <a href=\"https:\/\/kavkom.com\/en\/products\/predictive-dialer-software\/\" data-wpil-monitor-id=\"673\">the use of the predictive dialer led to an increase in the number of candidates contacted<\/a>. What&#8217;s more, thanks to Kavkom&#8217;s telephony solutions, waiting times have been considerably reduced, enabling calls to be handled more quickly. In addition, dunning times were reduced by 40%, improving the overall management of the recruitment process by making it more efficient.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-83488e3 e-con-full e-flex e-con e-child\" data-id=\"83488e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff88115 elementor-widget elementor-widget-image\" data-id=\"ff88115\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"842\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/09\/Optimisation-de-la-performance-des-entreprises.webp\" class=\"attachment-large size-large wp-image-34867\" alt=\"Gestion commerciale efficace et sans tracas\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c837cdb e-flex e-con-boxed e-con e-parent\" data-id=\"c837cdb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a5129d elementor-widget elementor-widget-heading\" data-id=\"6a5129d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions<\/h3>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fcf934b e-flex e-con-boxed e-con e-child\" data-id=\"fcf934b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e214ff elementor-widget elementor-widget-n-accordion\" data-id=\"6e214ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;default_state&quot;:&quot;expanded&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1150\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1150\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h4 class=\"e-n-accordion-item-title-text\"> Which calls are included in the statistics? <\/h4><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zM273 369.9l135.5-135.5c9.4-9.4 9.4-24.6 0-33.9l-17-17c-9.4-9.4-24.6-9.4-33.9 0L256 285.1 154.4 183.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L239 369.9c9.4 9.4 24.6 9.4 34 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm231-113.9L103.5 277.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L256 226.9l101.6 101.6c9.4 9.4 24.6 9.4 33.9 0l17-17c9.4-9.4 9.4-24.6 0-33.9L273 142.1c-9.4-9.4-24.6-9.4-34 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1150\" class=\"elementor-element elementor-element-064b8d2 e-con-full e-flex e-con e-child\" data-id=\"064b8d2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21205a9 elementor-widget elementor-widget-text-editor\" data-id=\"21205a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>All inbound, outbound and internal calls are included in the data to provide the most comprehensive statistics possible. You can also exclude certain call types to refine your report. Whether it&#8217;s a missed call or a queued call, every interaction is recorded for detailed analysis. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1151\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1151\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h4 class=\"e-n-accordion-item-title-text\"> What call statistics are available? <\/h4><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zM273 369.9l135.5-135.5c9.4-9.4 9.4-24.6 0-33.9l-17-17c-9.4-9.4-24.6-9.4-33.9 0L256 285.1 154.4 183.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L239 369.9c9.4 9.4 24.6 9.4 34 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm231-113.9L103.5 277.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L256 226.9l101.6 101.6c9.4 9.4 24.6 9.4 33.9 0l17-17c9.4-9.4 9.4-24.6 0-33.9L273 142.1c-9.4-9.4-24.6-9.4-34 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1151\" class=\"elementor-element elementor-element-f8219db e-con-full e-flex e-con e-child\" data-id=\"f8219db\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-736cc95 elementor-widget elementor-widget-text-editor\" data-id=\"736cc95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Kavkom offers a variety of key indicators for analyzing your teams \u201cand users\u201d calls, including :<\/p><ul><li aria-level=\"1\">Total calls (incoming and outgoing)<\/li><li aria-level=\"1\">Off-hook and missed incoming calls<\/li><li aria-level=\"1\">Total call duration (incoming and outgoing)<\/li><li aria-level=\"1\">Average call duration<\/li><li aria-level=\"1\">Average waiting rate for incoming calls<\/li><li aria-level=\"1\">Date and time of first and last call each day and over the selected period<\/li><li aria-level=\"1\">Breakdown of calls by selection criteria such as user first name or department name<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-492bf87 elementor-widget elementor-widget-n-accordion\" data-id=\"492bf87\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;default_state&quot;:&quot;expanded&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7670\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-7670\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h4 class=\"e-n-accordion-item-title-text\"> What are call center performance indicators? <\/h4><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zM273 369.9l135.5-135.5c9.4-9.4 9.4-24.6 0-33.9l-17-17c-9.4-9.4-24.6-9.4-33.9 0L256 285.1 154.4 183.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L239 369.9c9.4 9.4 24.6 9.4 34 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm231-113.9L103.5 277.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L256 226.9l101.6 101.6c9.4 9.4 24.6 9.4 33.9 0l17-17c9.4-9.4 9.4-24.6 0-33.9L273 142.1c-9.4-9.4-24.6-9.4-34 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7670\" class=\"elementor-element elementor-element-cfd49d4 e-con-full e-flex e-con e-child\" data-id=\"cfd49d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a320d64 elementor-widget elementor-widget-text-editor\" data-id=\"a320d64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The 10 most important key performance indicators (KPIs) for a call center are :<\/p><ol><li aria-level=\"1\">Answer Rate: Measures the percentage of calls answered by agents.<\/li><li aria-level=\"1\">Average Wait Time: Indicates the average length of time callers wait to be answered. To optimize this KPI, discover <a href=\"https:\/\/kavkom.com\/en\/feature\/productivity\/call-waiting\/\">our customized call waiting solution<\/a> that enhances the customer experience during these key moments. <\/li><li aria-level=\"1\">Average Handling Time: Evaluates the average time an agent takes to handle a call, from answer to conclusion.<\/li><li aria-level=\"1\">Call abandonment rate: Measures the percentage of calls that callers abandon before being connected to an agent.<\/li><li aria-level=\"1\">Customer Satisfaction: Collects customer evaluations to measure their overall satisfaction.<\/li><li aria-level=\"1\">First Contact Resolution (FCR): Assesses the call center&#8217;s ability to resolve problems on first contact.<\/li><li aria-level=\"1\">Conversion Rate: Applicable if the call center has sales targets, measures the percentage of calls converted into sales.<\/li><li aria-level=\"1\"><a href=\"https:\/\/kavkom.com\/en\/articles\/telephony\/call-forwarding-application-complete-guide-to-setting-up-call-forwarding\/\">Call transfer<\/a> rate: Indicates how often calls are transferred to other agents or departments.<\/li><li aria-level=\"1\">Agent Occupancy Rate: Measures the amount of time agents actually spend handling calls as a proportion of their total working time.<\/li><li aria-level=\"1\">Cost per Call: Evaluates the average cost of handling a call, including operational costs.<\/li><li aria-level=\"1\">Call Handling Time: Analyzes the average and maximum time taken by agents to handle calls, helping to optimize efficiency.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7671\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-7671\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h4 class=\"e-n-accordion-item-title-text\"> Which users have access to statistics? <\/h4><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zM273 369.9l135.5-135.5c9.4-9.4 9.4-24.6 0-33.9l-17-17c-9.4-9.4-24.6-9.4-33.9 0L256 285.1 154.4 183.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L239 369.9c9.4 9.4 24.6 9.4 34 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm231-113.9L103.5 277.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L256 226.9l101.6 101.6c9.4 9.4 24.6 9.4 33.9 0l17-17c9.4-9.4 9.4-24.6 0-33.9L273 142.1c-9.4-9.4-24.6-9.4-34 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7671\" class=\"elementor-element elementor-element-28e4683 e-flex e-con-boxed e-con e-child\" data-id=\"28e4683\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ad9a501 elementor-widget elementor-widget-text-editor\" data-id=\"ad9a501\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>On Kavkom, access authorizations to menus and functions are fully customizable. This allows you to determine precisely which users will have access to analytics.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What are call center performance indicators?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The 10 most important key performance indicators (KPIs) for a call center are :Answer Rate: Measures the percentage of calls answered by agents.Average Wait Time: Indicates the average length of time callers wait to be answered. To optimize this KPI, discover our customized call waiting solution that enhances the customer experience during these key moments. Average Handling Time: Evaluates the average time an agent takes to handle a call, from answer to conclusion.Call abandonment rate: Measures the percentage of calls that callers abandon before being connected to an agent.Customer Satisfaction: Collects customer evaluations to measure their overall satisfaction.First Contact Resolution (FCR): Assesses the call center&#8217;s ability to resolve problems on first contact.Conversion Rate: Applicable if the call center has sales targets, measures the percentage of calls converted into sales.Call transfer rate: Indicates how often calls are transferred to other agents or departments.Agent Occupancy Rate: Measures the amount of time agents actually spend handling calls as a proportion of their total working time.Cost per Call: Evaluates the average cost of handling a call, including operational costs.Call Handling Time: Analyzes the average and maximum time taken by agents to handle calls, helping to optimize efficiency.\"}},{\"@type\":\"Question\",\"name\":\"Which users have access to statistics?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"On Kavkom, access authorizations to menus and functions are fully customizable. This allows you to determine precisely which users will have access to analytics.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c1aa146 e-con-full e-flex e-con e-child\" data-id=\"c1aa146\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25fcd23 elementor-widget elementor-widget-template\" data-id=\"25fcd23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"50149\" class=\"elementor elementor-50149 elementor-48193 elementor-48193\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-571b45e3 e-con-full e-flex e-con e-parent\" data-id=\"571b45e3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35f195c0 elementor-widget elementor-widget-heading\" data-id=\"35f195c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Integrated with all your favorite tools<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-138cdda6 elementor-widget elementor-widget-heading\" data-id=\"138cdda6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Kavkom integrates quickly and easily with all your CRM tools. 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e-child\" data-id=\"243bf5a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e4add15 e-con-full e-flex e-con e-child\" data-id=\"e4add15\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c37e17 elementor-widget elementor-widget-image\" data-id=\"7c37e17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"298\" height=\"300\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/12\/hero-Qualite-Fiabilite-298x300.png\" class=\"attachment-medium size-medium wp-image-35385\" alt=\"hero-Qualit\u00e9 &amp; Fiabilit\u00e9\" srcset=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/12\/hero-Qualite-Fiabilite-298x300.png 298w, https:\/\/kavkom.com\/wp-content\/uploads\/2023\/12\/hero-Qualite-Fiabilite-150x150.png 150w, https:\/\/kavkom.com\/wp-content\/uploads\/2023\/12\/hero-Qualite-Fiabilite.png 700w\" sizes=\"(max-width: 298px) 100vw, 298px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1f2125 elementor-widget elementor-widget-heading\" data-id=\"b1f2125\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Analyze individual use<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-521c253 elementor-widget elementor-widget-text-editor\" data-id=\"521c253\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Phone line usage statistics generate detailed reports with the total number of calls detailing incoming, outgoing, internal and missed calls. View total talk time, average duration per call, and daily timestamp of first and last call.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53543f6 e-con-full e-flex e-con e-child\" data-id=\"53543f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d93f2fb elementor-widget elementor-widget-image\" data-id=\"d93f2fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"293\" height=\"300\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2024\/01\/Une-amelioration-continue-de-lexperience-client-293x300.png\" class=\"attachment-medium size-medium wp-image-36917\" alt=\"Image illustrant l&#039;am\u00e9lioration constante de l&#039;exp\u00e9rience client\" srcset=\"https:\/\/kavkom.com\/wp-content\/uploads\/2024\/01\/Une-amelioration-continue-de-lexperience-client-293x300.png 293w, https:\/\/kavkom.com\/wp-content\/uploads\/2024\/01\/Une-amelioration-continue-de-lexperience-client-147x150.png 147w, https:\/\/kavkom.com\/wp-content\/uploads\/2024\/01\/Une-amelioration-continue-de-lexperience-client.png 508w\" sizes=\"(max-width: 293px) 100vw, 293px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f0c480 elementor-widget elementor-widget-heading\" data-id=\"8f0c480\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Evaluate the effectiveness of the treatment<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd3d4d1 elementor-widget elementor-widget-text-editor\" data-id=\"dd3d4d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Analyze incoming call data on your different phone numbers according to the number and duration of calls, as well as the number of missed calls and average waiting time. Track your contact center&#8217;s efficiency in detail, understand how your numbers are used, anticipate your resource needs to make informed decisions and ensure the quality of your service. Statistics can also be used to display the breakdown of calls by selection criteria, such as user code or first name.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dccf551 e-con-full e-flex e-con e-child\" data-id=\"dccf551\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d57dfba elementor-widget elementor-widget-image\" data-id=\"d57dfba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"508\" height=\"417\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/12\/Autonomie-Renforcee-Liberez-Votre-Equipe-Relation-Client.png\" class=\"attachment-large size-large wp-image-36247\" alt=\"\u00c9quipe de service client travaillant de mani\u00e8re autonome\" srcset=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/12\/Autonomie-Renforcee-Liberez-Votre-Equipe-Relation-Client.png 508w, https:\/\/kavkom.com\/wp-content\/uploads\/2023\/12\/Autonomie-Renforcee-Liberez-Votre-Equipe-Relation-Client-300x246.png 300w, https:\/\/kavkom.com\/wp-content\/uploads\/2023\/12\/Autonomie-Renforcee-Liberez-Votre-Equipe-Relation-Client-150x123.png 150w\" sizes=\"(max-width: 508px) 100vw, 508px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a360995 elementor-widget elementor-widget-heading\" data-id=\"a360995\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Call data by country<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-670b2c2 elementor-widget elementor-widget-text-editor\" data-id=\"670b2c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Explore the geographical impact of your calls with our destination statistics by country. Get data on the number and duration of outgoing calls to different destinations. Analyze this information to develop new global expansion strategies, adapt your structure, optimize your telephone services and reduce telephony-related costs. Boost your operational efficiency with precise telephone insights. Use this data to visualize your call center activity by geographical criteria and improve your international presence.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2118cf5 e-flex e-con-boxed e-con e-parent\" data-id=\"2118cf5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ddc8cdb e-flex e-con-boxed e-con e-child\" data-id=\"ddc8cdb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-16a9f7d e-con-full e-flex e-con e-child\" data-id=\"16a9f7d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-814c309 elementor-widget elementor-widget-image\" data-id=\"814c309\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2022\/01\/Kavkom-Favicon.webp\" class=\"attachment-full size-full wp-image-196\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87094a2 elementor-widget elementor-widget-heading\" data-id=\"87094a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Get all your call data with Kavkom<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fc154b elementor-widget elementor-widget-text-editor\" data-id=\"5fc154b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Explore statistics in just a few clicks and retrieve all your teams&#8217; call data. Whether for a large number of calls or for specific calls, every piece of data is accessible and exploitable to improve your performance and ensure efficient management of your resources. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b628b8 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"1b628b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/kavkom.com\/en\/free-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Schedule a demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-13c060a e-flex e-con-boxed e-con e-child\" data-id=\"13c060a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6b1118c e-flex e-con-boxed e-con e-child\" data-id=\"6b1118c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-baf08b8 e-flex e-con-boxed e-con e-child\" data-id=\"baf08b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-19df759 e-flex e-con-boxed e-con e-child\" data-id=\"19df759\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-427a61c e-con-full e-flex e-con e-child\" data-id=\"427a61c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b06911d elementor-widget elementor-widget-image\" data-id=\"b06911d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"256\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/capterra-logo.webp\" class=\"attachment-full size-full wp-image-30657\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62a2c12 elementor-star-rating--align-start elementor--star-style-star_fontawesome elementor-widget elementor-widget-star-rating\" data-id=\"62a2c12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"star-rating.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-star-rating__wrapper\">\n\t\t\t\t\t\t\t<div class=\"elementor-star-rating__title\">4,7<\/div>\n\t\t\t\t\t\t<div class=\"elementor-star-rating\" itemtype=\"http:\/\/schema.org\/Rating\" itemscope=\"\" itemprop=\"reviewRating\">\n\t\t\t\t<i class=\"elementor-star-full\" aria-hidden=\"true\">&#xE934;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#xE934;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#xE934;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#xE934;<\/i><i class=\"elementor-star-7\" aria-hidden=\"true\">&#xE934;<\/i>\t\t\t\t<span itemprop=\"ratingValue\" class=\"elementor-screen-only\">Rated 4.7 out of 5<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fade31 elementor-widget elementor-widget-text-editor\" data-id=\"5fade31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Customer service and after-sales support are exceptional. Their treatment efficiency is remarkable, with a score of 5 out of 5.  The staff are friendly, quick and above all very efficient.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-624938b e-flex e-con-boxed e-con e-child\" data-id=\"624938b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-85542f7 e-con-full e-flex e-con e-child\" data-id=\"85542f7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-341117a elementor-widget elementor-widget-image\" data-id=\"341117a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"256\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/capterra.webp\" class=\"attachment-large size-large wp-image-30660\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-120ac54 elementor-star-rating--align-start elementor--star-style-star_fontawesome elementor-widget elementor-widget-star-rating\" data-id=\"120ac54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"star-rating.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-star-rating__wrapper\">\n\t\t\t\t\t\t\t<div class=\"elementor-star-rating__title\">4,7<\/div>\n\t\t\t\t\t\t<div class=\"elementor-star-rating\" itemtype=\"http:\/\/schema.org\/Rating\" itemscope=\"\" itemprop=\"reviewRating\">\n\t\t\t\t<i class=\"elementor-star-full\" aria-hidden=\"true\">&#xE934;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#xE934;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#xE934;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#xE934;<\/i><i class=\"elementor-star-7\" aria-hidden=\"true\">&#xE934;<\/i>\t\t\t\t<span itemprop=\"ratingValue\" class=\"elementor-screen-only\">Rated 4.7 out of 5<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c61df5c elementor-widget elementor-widget-text-editor\" data-id=\"c61df5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>With Kavkom, a high-quality professional VoIP switchboard, I was pleasantly surprised by its practical options and Brayan&#8217;s support. Flexible account management and a wide choice of low-cost destinations. Congratulations to the Kavkom team for a job well done!  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-80e9c45 e-flex e-con-boxed e-con e-child\" data-id=\"80e9c45\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3727719 e-con-full e-flex e-con e-child\" data-id=\"3727719\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca6802f elementor-widget elementor-widget-image\" data-id=\"ca6802f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"256\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/trustpilot-logo.webp\" class=\"attachment-large size-large wp-image-30654\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3114239 elementor-star-rating--align-start elementor--star-style-star_fontawesome elementor-widget elementor-widget-star-rating\" data-id=\"3114239\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"star-rating.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-star-rating__wrapper\">\n\t\t\t\t\t\t\t<div class=\"elementor-star-rating__title\">4,1<\/div>\n\t\t\t\t\t\t<div class=\"elementor-star-rating\" itemtype=\"http:\/\/schema.org\/Rating\" itemscope=\"\" itemprop=\"reviewRating\">\n\t\t\t\t<i class=\"elementor-star-full\" aria-hidden=\"true\">&#xE934;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#xE934;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#xE934;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#xE934;<\/i><i class=\"elementor-star-1\" aria-hidden=\"true\">&#xE934;<\/i>\t\t\t\t<span itemprop=\"ratingValue\" class=\"elementor-screen-only\">Rated 4.1 out of 5<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c54cae7 elementor-widget elementor-widget-text-editor\" data-id=\"c54cae7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Convincing demonstration, subscription to VoIP telephony for business. Complete product, customizable, responsive.  Satisfied with the result.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Analyze your calls to improve your strategy and your agents&#8217; performance with advanced call statistics.<\/p>\n","protected":false},"author":14,"featured_media":32789,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[96],"tags":[],"class_list":["post-40910","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-supervision-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts\/40910","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/comments?post=40910"}],"version-history":[{"count":15,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts\/40910\/revisions"}],"predecessor-version":[{"id":62280,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts\/40910\/revisions\/62280"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/media\/32789"}],"wp:attachment":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/media?parent=40910"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/categories?post=40910"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/tags?post=40910"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}