{"id":39937,"date":"2023-07-21T12:25:13","date_gmt":"2023-07-21T09:25:13","guid":{"rendered":"https:\/\/wizardly-einstein.82-165-125-94.plesk.page\/useful-information\/real-time-dashboard\/"},"modified":"2025-10-27T22:25:12","modified_gmt":"2025-10-27T20:25:12","slug":"real-time-dashboard","status":"publish","type":"post","link":"https:\/\/kavkom.com\/en\/feature\/supervision-en\/real-time-dashboard\/","title":{"rendered":"Kavkom Dashboard"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"39937\" class=\"elementor elementor-39937 elementor-31822\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-844f708 e-flex e-con-boxed e-con e-parent\" data-id=\"844f708\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84bb835 elementor-widget elementor-widget-heading\" data-id=\"84bb835\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Follow your teams' activity live<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cffbe18 e-flex e-con-boxed e-con e-child\" data-id=\"cffbe18\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bd7fcf1 elementor-widget elementor-widget-text-editor\" data-id=\"bd7fcf1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The easy-to-use Real-Time Dashboard gives you instant visibility of your live incoming calls. Stay connected with your communications activity and your enterprise telephony system. Stay in control of your telephony with real-time visibility to identify and manage agent performance.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-add79cb e-flex e-con-boxed e-con e-child\" data-id=\"add79cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8a38582 e-flex e-con-boxed e-con e-child\" data-id=\"8a38582\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8508043 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"8508043\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Warstwa_1\" data-name=\"Warstwa 1\" viewBox=\"0 0 24 24\"><defs><style>.cls-1{fill:#238cf5;}.cls-2{fill:#85bff9;}<\/style><\/defs><title>icons_megamenu<\/title><path class=\"cls-1\" d=\"M10.91,17.33a1,1,0,0,0-1,.75c-0.13.29-.59,0.75-0.9,0.52s-1.35-1.16-1.93-1.69S5.56,15.24,5.38,15s0.24-.77.52-0.9a1,1,0,0,0,.75-1,8.43,8.43,0,0,0-1.14-2.52A1,1,0,0,0,4,10.64l-1,1a2.07,2.07,0,0,0-.71,2.07,18.51,18.51,0,0,0,3.28,4.71,18.51,18.51,0,0,0,4.71,3.28A2.07,2.07,0,0,0,12.3,21l1-1a1,1,0,0,0,.09-1.52A8.43,8.43,0,0,0,10.91,17.33Z\"><\/path><path class=\"cls-2\" d=\"M19.7,7.56a4.54,4.54,0,1,0-9,.92h0c0.33,1.71,2.85,6.85,4.44,6.85s4.12-5.14,4.44-6.85h0A4.56,4.56,0,0,0,19.7,7.56Z\"><\/path><circle class=\"cls-1\" cx=\"15.16\" cy=\"7.56\" r=\"2.63\"><\/circle><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e87b073 elementor-widget elementor-widget-heading\" data-id=\"e87b073\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Total control over your telephone lines<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a26b29 elementor-widget elementor-widget-text-editor\" data-id=\"9a26b29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Visibility and total control over your company&#8217;s workstations. Log in with your login details to access all data and manage your users optimally.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0d34a5c e-flex e-con-boxed e-con e-child\" data-id=\"0d34a5c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49bb118 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"49bb118\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Warstwa_1\" data-name=\"Warstwa 1\" viewBox=\"0 0 24 24\"><defs><style>.cls-1{fill:#85bff9;}.cls-2{fill:#238cf5;}<\/style><\/defs><title>icons_megamenu<\/title><path class=\"cls-1\" d=\"M17.12,13.11l-2-1.05a5.12,5.12,0,0,1-6.29,0l-2,1.05A2,2,0,0,0,5.67,15.2v4.3a2.4,2.4,0,0,0,2.39,2.39h7.87a2.4,2.4,0,0,0,2.39-2.39V15.2A2,2,0,0,0,17.12,13.11Z\"><\/path><circle class=\"cls-2\" cx=\"12\" cy=\"7.91\" r=\"3.91\"><\/circle><circle class=\"cls-2\" cx=\"12\" cy=\"7.91\" r=\"3.91\"><\/circle><path class=\"cls-1\" d=\"M17.81,6.23l-0.25,0a5.8,5.8,0,0,0-11.13,0l-0.24,0A1.46,1.46,0,0,0,5,7.74V8.11A1.58,1.58,0,0,0,6.58,9.6h0c0.64,0,.72-0.52.72-1.16V7.91h0a4.65,4.65,0,1,1,9.29,0h0V8.44c0,0.64.09,1.16,0.72,1.16h0A1.58,1.58,0,0,0,19,8.11V7.74A1.46,1.46,0,0,0,17.81,6.23Z\"><\/path><path class=\"cls-2\" d=\"M17.35,10.17A1.39,1.39,0,0,1,16.77,10a5.24,5.24,0,0,1-3.68,3,1.16,1.16,0,1,0,.05.59A5.81,5.81,0,0,0,17.35,10.17Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e86217 elementor-widget elementor-widget-heading\" data-id=\"5e86217\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Monitor activity in real time<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cde451f elementor-widget elementor-widget-text-editor\" data-id=\"cde451f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>View your calls in real time and react quickly to your customers&#8217; needs. Get a complete view of your telephony and identify peaks in activity to adjust your resources. The dashboard makes it easy to manage your teams. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-498a31e e-flex e-con-boxed e-con e-child\" data-id=\"498a31e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b28cac0 e-flex e-con-boxed e-con e-child\" data-id=\"b28cac0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58b32c1 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"58b32c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Warstwa_1\" data-name=\"Warstwa 1\" viewBox=\"0 0 24 24\"><defs><style>.cls-1{fill:#85bff9;}.cls-2{fill:#238cf5;}<\/style><\/defs><title>icons_megamenu<\/title><circle class=\"cls-1\" cx=\"7.61\" cy=\"5.66\" r=\"2.64\"><\/circle><path class=\"cls-2\" d=\"M17.54,10.38a1,1,0,0,0-1.91.55l0.28,1a4.66,4.66,0,0,0-.48-0.12L14.75,9.45a1,1,0,0,0-1.91.55l0.52,1.81-0.25,0-0.16.07L12.11,9a1,1,0,0,0-1.91.55l1,3.44a4.66,4.66,0,0,0-.34.34L8.58,5.44A1,1,0,0,0,6.67,6l3.1,10.81-2-1.14a1,1,0,0,0-1,1.74l5.1,2.83,0.07,0a4.62,4.62,0,0,0,7-4.9,2.11,2.11,0,0,0-.05-0.3Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a366015 elementor-widget elementor-widget-heading\" data-id=\"a366015\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">React instantly<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-365ec67 elementor-widget elementor-widget-text-editor\" data-id=\"365ec67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Analyze live data to make informed decisions about your telephony performance. Identify call peaks and adjust resources for optimal management. Kavkom offers <a href=\"https:\/\/kavkom.com\/en\/articles\/telephony\/complete-guide-to-enterprise-cloud-telephony-modernize-your-call-center\/\">cloud telephony<\/a> tools that facilitate this real-time analysis. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e8c50a3 e-flex e-con-boxed e-con e-child\" data-id=\"e8c50a3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7242423 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"7242423\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Warstwa_1\" data-name=\"Warstwa 1\" viewBox=\"0 0 24 24\"><defs><style>.cls-1{fill:#85bff9;}.cls-2{fill:#238cf5;}<\/style><\/defs><title>icons_megamenu<\/title><path class=\"cls-1\" d=\"M16.27,11.72l-1.65-.88a4.28,4.28,0,0,1-5.25,0l-1.65.88a1.63,1.63,0,0,0-1,1.75v3.59a2,2,0,0,0,2,2h6.57a2,2,0,0,0,2-2V13.47A1.63,1.63,0,0,0,16.27,11.72Z\"><\/path><circle class=\"cls-2\" cx=\"12\" cy=\"7.38\" r=\"3.26\"><\/circle><path class=\"cls-1\" d=\"M5.89,17.06V14.17a3.38,3.38,0,0,1-1.78-.68l-1.28.68A1.27,1.27,0,0,0,2,15.53v2.79A1.56,1.56,0,0,0,3.6,19.88h5A2.82,2.82,0,0,1,5.89,17.06Z\"><\/path><path class=\"cls-2\" d=\"M7.32,11l1.31-.7a2.54,2.54,0,1,0-2.74,3A2.42,2.42,0,0,1,7.32,11Z\"><\/path><path class=\"cls-1\" d=\"M21.17,14.17l-1.28-.68a3.38,3.38,0,0,1-1.78.68v2.89a2.82,2.82,0,0,1-2.73,2.82h5A1.56,1.56,0,0,0,22,18.33V15.53A1.27,1.27,0,0,0,21.17,14.17Z\"><\/path><path class=\"cls-2\" d=\"M17.85,8.26a2.54,2.54,0,0,0-2.49,2L16.67,11h0a2.42,2.42,0,0,1,1.43,2.31A2.53,2.53,0,0,0,17.85,8.26Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d188e0 elementor-widget elementor-widget-heading\" data-id=\"4d188e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Monitoring your agents<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1e0b91 elementor-widget elementor-widget-text-editor\" data-id=\"e1e0b91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>View your calls in real time and react quickly to your customers&#8217; needs. Get a complete view of your telephony and identify peaks in activity to adjust your resources. The dashboard makes it easy to manage your teams. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-478bd75 e-flex e-con-boxed e-con e-child\" data-id=\"478bd75\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2759d99 elementor-widget elementor-widget-heading\" data-id=\"2759d99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your company's activity at a glance with the Dashboard\n<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-301a532 e-flex e-con-boxed e-con e-child\" data-id=\"301a532\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5bdd5a2 e-flex e-con-boxed e-con e-child\" data-id=\"5bdd5a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dfc9be8 elementor-widget elementor-widget-image\" data-id=\"dfc9be8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"540\" height=\"444\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2022\/02\/Utiliser-la-telephonie-VoIP-pour-le-teletravail.webp\" class=\"attachment-large size-large wp-image-37610\" alt=\"Utiliser la t\u00e9l\u00e9phonie VoIP pour le t\u00e9l\u00e9travail\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b2fbef8 e-flex e-con-boxed e-con e-child\" data-id=\"b2fbef8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f7c040 elementor-widget elementor-widget-text-editor\" data-id=\"8f7c040\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Optimize your call management with Kavkom&#8217;s Real Time Dashboard. Stay informed at all times, so you can react quickly to your customers&#8217; needs, adjust resources and make informed decisions. Ensure the success of your corporate telephony with this essential tool offering instant visibility of your communications. Use it to improve customer relations and call management. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Control the activity of your phone lines live and improve your call management with instant visibility.<\/p>\n","protected":false},"author":14,"featured_media":19374,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[96],"tags":[],"class_list":["post-39937","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-supervision-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts\/39937","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/comments?post=39937"}],"version-history":[{"count":3,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts\/39937\/revisions"}],"predecessor-version":[{"id":56200,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts\/39937\/revisions\/56200"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/media\/19374"}],"wp:attachment":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/media?parent=39937"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/categories?post=39937"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/tags?post=39937"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}