{"id":18727,"date":"2022-02-15T17:16:01","date_gmt":"2022-02-15T15:16:01","guid":{"rendered":"https:\/\/wizardly-einstein.82-165-125-94.plesk.page\/articles\/phone-system\/"},"modified":"2022-12-14T15:20:34","modified_gmt":"2022-12-14T13:20:34","slug":"telephony","status":"publish","type":"page","link":"https:\/\/kavkom.com\/en\/articles\/telephony\/","title":{"rendered":"Telephony"},"content":{"rendered":"\t\t
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Our articles about Telephony<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Find all the articles about business telephony<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tCall Center KPIs: Choosing the Right Metrics and Taking Action When They Deteriorate\u2014Without Getting Lost in the Numbers\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t
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You have a dashboard full of numbers, yet your supervisors don’t know what to do when an indicator flashes. It’s not a data problem; it’s<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tGDPR and Telephone Recordings: Under What Circumstances Can a Company Record Calls, What Is the Legal Basis, and What Specific Measures Should Be Implemented?\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t
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You record calls at your customer service department, or you’re considering doing so. But one question remains unanswered: Do you actually have the right to<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tTelephony RevOps: Integrate Calls into Your CRM to Track Your KPIs and Align Sales, Marketing, and Support\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t
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Your CRM is in order. Your sales pipelines are well-organized. And yet, an entire segment of the customer journey remains invisible in your dashboards. Calls.<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tNotion for Phone Calls: Turn Your Business Calls into Clear Customer Follow-ups in Notion\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t
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You use Notion to manage your leads and projects. But when a call ends, what\u2019s actually left in your database? A Post-it note. A lost<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tCustom CTI Connector: Define Your Needs and Develop a Reliable VoIP Integration with Your CRM or Business Software\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t
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Your VoIP phone system is up and running. So is your CRM. But the two don’t talk to each other. Sales reps copy call notes<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tCTI (Computer-Telephony Integration): Practical Use Cases by Team and Criteria to Consider Before Connecting Your CRM to VoIP\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t
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Your phone rings. The agent picks up the phone. He doesn’t know who’s calling, so he looks up the file, asks for the customer’s name,<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\n\t\t\t\t

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Afficher plus d\u2019articles<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Our articles about Telephony Find all the articles about business telephony<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":18649,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_angie_page":false,"content-type":"","footnotes":""},"class_list":["post-18727","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/pages\/18727","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/comments?post=18727"}],"version-history":[{"count":21,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/pages\/18727\/revisions"}],"predecessor-version":[{"id":27433,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/pages\/18727\/revisions\/27433"}],"up":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/pages\/18649"}],"wp:attachment":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/media?parent=18727"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}