{"id":18727,"date":"2022-02-15T17:16:01","date_gmt":"2022-02-15T15:16:01","guid":{"rendered":"https:\/\/wizardly-einstein.82-165-125-94.plesk.page\/articles\/phone-system\/"},"modified":"2022-12-14T15:20:34","modified_gmt":"2022-12-14T13:20:34","slug":"telephony","status":"publish","type":"page","link":"https:\/\/kavkom.com\/en\/articles\/telephony\/","title":{"rendered":"Telephony"},"content":{"rendered":"\t\t
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Our articles about Telephony<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Find all the articles about business telephony<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tHourly telephone answering service: calculate your budget and compare (flat rate vs. per call) without the pitfalls\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t
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You ask for a quote for an hourly hot line and receive three offers that are impossible to compare. That’s normal. Because “on time” doesn’t<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tPark a call: how to put it aside and retrieve it on another workstation (without losing the customer)\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t
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A customer is waiting in line. You have to go and get your colleague. But if you put the call on hold at your extension,<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tCall center solution: criteria, actual costs and demo checklist (CRM, KPIs)\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t
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You’ve been comparing call center solutions for a few weeks now, and you get the impression that they all look the same. Routing, IVR, recording,<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tCall group: distribution modes and key settings to stop missing incoming calls\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t
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Call group configuration directly influences a company’s ability to handle incoming calls. When a call goes unanswered several times a day, the cause is often<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t10 Inspiring Examples of Telephone Waiting Messages to Captivate Your Callers\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t
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Every incoming call represents a moment when a customer, prospect or partner chooses to give you their attention. However, the first concrete experience this caller<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tVoIP service explained: From technical operation to transition milestones\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t
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Today’s businesses are looking for a more agile telephony solution, capable of supporting modern uses without burdening infrastructure or complicating day-to-day operations. In this context,<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\n\t\t\t\t

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Afficher plus d\u2019articles<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Our articles about Telephony Find all the articles about business telephony<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":18649,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-18727","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/pages\/18727","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/comments?post=18727"}],"version-history":[{"count":21,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/pages\/18727\/revisions"}],"predecessor-version":[{"id":27433,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/pages\/18727\/revisions\/27433"}],"up":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/pages\/18649"}],"wp:attachment":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/media?parent=18727"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}