{"id":18727,"date":"2022-02-15T17:16:01","date_gmt":"2022-02-15T15:16:01","guid":{"rendered":"https:\/\/wizardly-einstein.82-165-125-94.plesk.page\/articles\/phone-system\/"},"modified":"2022-12-14T15:20:34","modified_gmt":"2022-12-14T13:20:34","slug":"telephony","status":"publish","type":"page","link":"https:\/\/kavkom.com\/en\/articles\/telephony\/","title":{"rendered":"Telephony"},"content":{"rendered":"\t\t
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Our articles about Telephony<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Find all the articles about business telephony<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tTelephone customer service: organize impeccable reachability in SMEs with simple VoIP, with no commitment and no hidden options\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t
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A missed call is rarely just a missed call. It’s a customer calling back a competitor. Yet many SMEs still manage their telephone customer service<\/p>\n\t\t<\/div>\n\t\t\n\t\t

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\n\t\t\t\n\t\t\t\tCorporate telephony budget: estimate the true cost based on your usage, included charges and contract flexibility\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t
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You receive a telecom quote, the amount seems reasonable, but six months later the bill has ballooned by 30%. Unmentioned installation costs, extra billed options,<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tBusiness telephony: choosing the right solution for your sector, your call volume and your need for flexibility\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t
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Two companies compare business telephony offers. One chooses on the basis of price. The other based on actual usage. Six months later, the first pays<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tVoice cloning in sales calls: the framework for remaining transparent, obtaining consent and avoiding fraud\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t
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A cloned voice that calls your prospects instead of your sales rep: seductive on paper, potentially devastating in practice. Voice cloning in sales calls isn’t<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tCall-to-ticket workflow: set up a reliable flow to create, route and trace each request without duplicates\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t
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A call ends, the agent hangs up, and the request disappears. No trace, no follow-up, no ticket. The customer calls back two days later, no<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tTelephony sales enablement: structuring, coaching and managing sales calls without complexity (special for SMEs)\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t
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Your sales team has a CRM, well-prepared sales pitches, maybe even a playbook. But the calls are all over the place: personal mobiles, manual follow-up,<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\n\t\t\t\t

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Afficher plus d\u2019articles<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Our articles about Telephony Find all the articles about business telephony<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":18649,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-18727","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/pages\/18727","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/comments?post=18727"}],"version-history":[{"count":21,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/pages\/18727\/revisions"}],"predecessor-version":[{"id":27433,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/pages\/18727\/revisions\/27433"}],"up":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/pages\/18649"}],"wp:attachment":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/media?parent=18727"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}